Shop Policies

As with all great things, our process takes time. Attention to the seasonal availability of certain herbs means that some of our tinctures may not be available year-round. Each of our tinctures holds within it the seasonal and slow nature engendered by the very process that made it. Each batch is made with this nature in mind.

Payment

All payments are due at checkout via Paypal or Credit Card. We thank you kindly!

Shipment

Items will be shipped in 3-5 business days from when they are ordered via USPS Mail based on weight. Please keep in mind that certain products are bottled and packaged to order.

For questions on orders that have already been shipped, please refer to your USPS tracking number. Once we hand off the package, it enters the domain of USPS, and the order is no longer in our care or control. Let us know if you have any concerns about late or lost packages. Even though packages that have already been shipped are beyond our control, we still like to be aware of delays. Ultimately, delivery issues must be taken up, and resolved with USPS. If an order has been shipped, has not been delivered, and the tracking has not been updated for one week, we will initiate a claim with USPS.

We are not responsible for lost, stolen or delayed orders.

Orders are shipped to the address provided. Orders shipped to incorrect addresses will not be reshipped or refunded.

Refunds and Exchanges

Due to the nature of the products, returns will not be accepted. We will, however, replace items that are damaged.

If a product is not up to your expectations, please send us an email and we will do our best to work it out. We will be happy to offer store credit (of the product cost) towards another purchase.

Please see our note on allergies below.

Wholesale

Shoot us a line! We are always excited to offer our products in your shop, especially if your state kisses one of the Great Lakes.

firstcurveapothecary@gmail.com

Disclaimer

FDA Disclaimer: These statements and products have not been evaluated by the FDA. They are not intended to diagnose, treat, cure, or prevent any disease or condition. If you have a health concern or condition, consult a physician. Always consult a medical doctor before modifying your diet, using any new product, drug, supplement, or doing any new exercises.

This website and information contained therein is designed to provide users with both modern and historical herbal information and makes no express or implied warranties or representations with regard to the accuracy, reliability or the standard of herbal information provided within, including but not limited to, the generality of the aforegoing, and implied warranties of fitness for any particular purpose or non-infringement.

Your use of this website and any information contained herewith is entirely at your own risk and firstcurveapothecary.com shall not be liable or responsible for any loss or damage caused, including but not limited to, indirect, special, incidental or punitive loss to person or computer equipment, sustained as a result of the use of this website, the information contained or suggested therein or any errors or omissions contained in such information. All customers purchasing products from firstcurveapothecary.com agree to accept full responsibility for any results experienced from using them.